Return and Exchange Policy

Return & Exchange Policy

Effective Date: [3/5/24]

At Emaan Textile, we strive to ensure customer satisfaction. If you are not fully satisfied with your purchase, you may request a return or exchange under the following conditions:

1. Eligibility for Returns and Exchanges

• Items must be unused, unworn, and in original packaging with tags attached.

• Returns or exchange requests must be made within 7 days of receiving the order.

• Items purchased during sales, promotions, or on clearance are non-refundable.

• Customized or personalized items cannot be returned or exchanged.

2. How to Request a Return or Exchange

• Email us at emaantaxtile@gmail.com with your order number, product details, and reason for return/exchange.

• Our team will review your request and provide further instructions.

• The customer is responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Policy

• Approved refunds will be processed via the original payment method within 7-10 business days.

• Shipping fees are non-refundable.

• If you received a defective or incorrect item, we will cover the return shipping costs.

4. Exchange Policy

• Exchanges are subject to product availability.

• If the requested item is unavailable, you may choose a replacement item of equal value or request a refund.

5. Contact Us

For any return or exchange inquiries, please contact us at:
📧 Email: emaantaxtile@gmail.com
📞 Phone: +923126670683